Shipping policy
Last Updated: 07/18/26
Orders & Processing
How long will it take to receive my order?
Every order goes through two stages before it arrives:
Step 1: Processing Time
This is the time it takes us to make, inspect, and prepare your order for shipment.
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Ready-to-Ship Items: 2 business days
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Made-to-Order Items: 3–7 business days
Step 2: Shipping Time
This is the time it takes your package to travel to you after it leaves production.
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Ready-to-Ship Items: 2–5 business days
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Made-to-Order Items: 7–18 business days
Estimated Delivery Time
Your Estimated Delivery Time is the Processing Time + Shipping Time.
Example:
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Processing Time: 5 business days
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Shipping Time: 10 business days
Estimated Delivery Time: 15 business days
Business days are Monday through Friday and do not include weekends or holidays.
Your estimated delivery timeframe is shown before checkout. Please review it carefully before placing your order.
Because many of our products are made especially for you after your order is placed, production takes a little longer than traditional retail stores. This allows us to create each item with care and quality.
What happens after I place my order?
Here's what you can expect:
1. Order Confirmation
You'll receive an Order Confirmation Email immediately after placing your order.
2. Production Begins
Most made-to-order products begin production on the next business day.
3. Shipping & Tracking
Once your order has shipped, you'll receive a Shipping Confirmation Email with your tracking number.
Most customers receive their tracking information within 7–14 business days after placing their order, depending on the items purchased.
Can I cancel or change my order?
Unfortunately, orders cannot be canceled, changed, or modified once they have been placed.
Since many of our products are made to order, production begins as early as the next business day. Because of this, we're unable to stop or edit orders once they've entered production.
Please double-check your items, size, color, and shipping information before completing your purchase.
Can I change my shipping address?
Please make sure your shipping address is correct before placing your order.
Incorrect or incomplete addresses may delay delivery or cause your package to be returned.
If you notice an error immediately after placing your order, contact us as soon as possible. While we'll do our best to update your address before production begins, we cannot guarantee changes once your order has entered production.
StylCharm is not responsible for delays caused by incorrect shipping information provided during checkout.
Will I receive updates about my order?
Yes!
We'll send email updates throughout your order, including:
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Order Confirmation
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Shipping Confirmation with Tracking
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Delivery Confirmation (when available)
Please stay subscribed to our emails.
If you unsubscribe from our emails or your email provider filters our messages into your spam or promotions folder, you may miss important updates about your order, including tracking information.
Shipping
What shipping options do you offer?
We currently offer Standard Shipping only.
Shipping estimates are shown at checkout and vary depending on the items in your order.
Will my order arrive in multiple packages?
It is possible.
Some StylCharm products are produced and shipped from different production partners or warehouse locations.
If your order contains multiple items, they may ship separately and arrive on different days.
This is completely normal. As long as each package arrives within the estimated delivery timeframe shown at checkout, your order is considered on schedule.
What if my order is delayed?
If an unexpected production delay occurs on our end, we'll notify you as soon as possible.
If we're unable to fulfill your order, you'll receive a full refund.